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We take great care in handling your garments, but in the rare event of loss or damage, we have a claims process in place. Please contact our customer service team, and they will guide you through the necessary steps to resolve the issue. Most of our services offer online platforms or mobile apps where you can easily schedule a pickup and set your preferred delivery time. Turnaround times vary depending on the service and your location. Typically, standard services take between 24 to 48 hours. Many of our services provide eco-friendly and hypoallergenic detergent options

It depends on the type of garment and how often it's worn. Generally, items like suits and formal wear benefit from dry cleaning every 3-4 wears. For casual wear, consider it if the garment becomes visibly soiled or stained. Our experienced staff is trained to handle a wide range of fabrics. We employ specialized techniques and equipment to ensure the best care for your delicate and specialty items. Be sure to inform us of any special care instructions.